Customer Support (and maybe social media if you're good)

The Bitcoin Company

Austin, TX, USA Remote

Full Time

Customer Operations

Apr 25

Sorry for the brevity, but we're building stuff.

We are The Bitcoin Company and we're building a Bitcoin neobank / superapp. Right now we have a bitcoin rewards app that allows you to buy Visa cards (internationally) and gift cards (in the US) and earn bitcoin rewards on everything.

We have a small, amazing team, are moving very fast, and plan to launch multiple other rewards features like card linked offers and by the end of the year a bitcoin exchange and banking services.

We're live in the app stores: (www.thebitcoincompany.com/download)

We've started with a mobile application that offers gift cards and Visa cards purchasable with bitcoin and offer rewards for making gift card or Visa card purchases.

We need assistance with customer support via Intercom, adhoc email and telegram chats, and ideally also over social media platforms.

Must be:

  • Bitcoiner
  • Knowledgeable
  • Well Spoken
  • Available
  • Familiar with Lightning and our App
  • Willing and able to grow and assist in other areas of the company when customer support demand is lower
  • Ideally experience with customer support aggregation tools like Intercom

Honestly, you should already know us and what we're doing, who we are, and what we've built. We're a very small team, but have been getting major adoption and are moving towards a full stack banking and bitcoin exchange tool, so there's tons of opportunity to be a top 10 employee at a growing bitcoin-only startup.

Hit us up if you're interested. We're growing fast and need your help.

You should be willing to join on a 3 month trial period, be open to other responsibilities as you grow. Ideally you're in Austin, but TBH, we don't care. You've just gotta be available.

We need your help and you should apply. But only if you're ready to work.

You'll probably be underpaid until we raise our next round. You're probably overqualified. But you have the chance to join something great as one of the earliest employees. If that rings with you, you should apply.

You must be logged in to to apply to this job.

Apply

Your application has been successfully submitted.

Please fix the errors below and resubmit.

Something went wrong. Please try again later or contact us.

Personal Information

Profile

View resume

Details

The Bitcoin Company

Bitcoin, for everyone.

{{notification.msg}}